Job Description

Who We Are:

We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Our mission is to connect with our guests through world-class immersive experiences. Our vision is to create a global community where people come together to experience new realities. With our Hollywood motion capture cameras, 3D body trackers, and haptic suits, we’re operating the next generation of cinemas - where our guests are the stars of their own movies. Venturing into space? You got it. Channeling your inner pirate? Absolutely. Need to get some steps but hate the gym? Our experiences definitely get our guests moving.

Since we launched in Hong Kong in 2017, we’re now live in 25 locations and 7 countries around the world. (We’re the #1 Activity in Hong Kong and Singapore on TripAdvisor, and are averaging 4.8/5 stars on our Google reviews across all US locations). Oh, did we mention we're rapidly expanding? We want you to be a part of our journey and help us build this new world!

What You'll Do:

• Work collaboratively with management, marketing, and sales team to define and execute projects, develop plans to drive sales revenue, manage expectations, communicate progress effectively to all involved, and deliver results in a timely manner
• Assist the marketing and sales team in all aspects of executing site management and marketing operations for assigned territories
• Build stable, long-lasting relationships with key business decision-makers to increase consumer retainment and sales trajectories
• Increase industry and organizational knowledge through daily business meetings and job assignments
• Connect with guests to introduce them to Sandbox VR and its potential for meeting the needs of the guests
• Work with guests to identify their requirements and expectations
• Answer all guest related phone calls and emails in a timely fashion
• Create bookings in our booking system per guest’s requests and Sandbox VR’s pricing parameters
• Liaise with outside subcontractors as needed (i.e., catering, DJ, etc.) to ensure everything is in order
• Generate outbound leads to drive interest in booking events at Sandbox VR
• Analyze retail market trends to derive a cutting edge against the competition, increase brand awareness and improve sales margins
• Day-to-day administrative work such as issuing invoices and collecting payments
• Deliver a superior customer service experience to existing and prospective customers by establishing trust and a sense of comfortability

What We're Looking For:

• Demonstrated history of personal achievement in leadership, athletics, academics, or community involvement
• Exceptional work ethic and determination to achieve goals
• Ability to collaborate cross-functionally & build lasting partnerships
• Strong problem solving, detail oriented, organizational, decision making, and multi-tasking skills
• Professional, reliable, and courteous demeanor with an eagerness to grow
• Strong communication and interpersonal skills
• Must have excellent written and verbal communication skills to be able to communicate effectively with people at all levels and from various backgrounds
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Ability to work independently with general direction