Job Description

Do you enjoy developing creative training & education projects, participating in the design of new innovative solutions and building structure around a compelling vision? Medtronic’s Structural Heart (SH) Global Field & Therapy Development (GFTD) team is looking for a project management professional to join our diverse team to support a new remote solution training effort across the globe. This role will help elevate GFTD’s focus to develop a virtual technologies strategy in support of our SH Field Teams & Corporate Employees globally.

The ideal candidate is someone with project management experience who thrives in a fast-paced environment with lots of change/ambiguity, has experience working in the training & education function, and can maintain enthusiasm and ability to stay on task in stressful situations. A natural communication approach that effectively, respectfully, and inclusively builds a sense of belonging among employees who differ from one another. A deliberate planner; a proactive problem solver and creative ways to cohesively support employees’ learning needs are perfect attributes to bring to the role!

We value team members who are curious, innovative thinkers who are willing to ideate outside of the norm, develop a value proposition around it, partner with Instructional Designer (ID) to create internal content, and has strong communication skills critical to driving field team engagement and acceptance of new ideas. Broadening the perception of what Medtronic can deliver is vital to the growth of our new remote capabilities and services. We strive for an integrated, seamless experience to meet our employee’s expectations and learning needs.

A Day in the Life:

Virtual & Simulation Training Project Management

• Project Ownership from start to finish including creation of project plans and managing tasks to completion
• Partnership with training team (working group) for collaboration and contribution to the completion of all project objectives
• Development of Virtual Reality (VR), Mixed Reality (MR), Extended Reality (XR) training strategies with training team
• Liaison to Medtronic Remote Solutions team for assessment & potential application of future technologies
• Liaison to Structural Heart Simulation Strategist for assessment, application & maintenance of simulators
• Work closely with Instructional Designer on curriculum design & development of remote solution training content
• Evaluate the effectiveness of new remote/virtual educational training programs and materials
• Simulator management, coordination, shipping & tracking of all technologies used by training SMEs
• Work with Medtronic Instructors on the successful delivery of Global Field & Therapy Development Virtual Training solutions

Training Support

• Coordination and communications for all SH Corporate Training programs
• Manage database as it relates to class schedule, employee data, enrollments, waitlists, completion records and reporting functions
• Creation of training agendas, materials, presentations, resource guides, etc.; ensure updates are conducted in a timely manner
• Coordination of all attendees, facilitators, and presenters
• Ensure all training spaces are set up and ready for learners when conducting in-person training events
• Ensure assessments, surveys and tests are formatted, delivered and tracked accordingly
• Attend trainings and assist facilitators and attendees as needed
• Assist in travel and logistics for both internal and external stakeholders, including international travel
• Works with cross-functional departments and stakeholders as needed to ensure project completion
• Some domestic & International travel possible (10%)
• Proactively takes meeting notes for project related meetings, conference calls; assigning action items to proper owners, distributes to team accordingly, & follow-ups up with action owners for accountability
• Key resource to ensure the team can navigate internal MDT systems to execute projects in a timely fashion
• Understands budgets, reports on expenses (internal and external) to ensure department objectives are met
• Tracks all actual spends for programs in a legible budget sheet and proactively sends to Director every quarter
• Assist in developing forms for educational tracking needs
• Meeting coordination across the team; including in-person and virtual meetings (Zoom)
• Travel coordination (responsible for both domestic and international travel)
• Manage contracting, communications & scheduling of global case observations
• Manage department’s calendar & scheduling for case observations, case presentations, live & recorded streaming events
• Ability to travel as appropriate for meeting logistic coordination (upon approval)

Must Have: Minimum Requirements

• Bachelor’s degree with 7+ years’ experience in role involving project management (5 years with Advanced Degree)
• Experience with Virtual Reality (VR), Mixed Reality (MR), and Extended Reality (XR) technologies
• Microsoft Office, OneDrive, OneNote, TEAMs, SharePoint, Smart Sheet

Nice to Have:

• Certified Healthcare Simulation
• Medtronic experience a plus
• Preferred operating knowledge of Medtronic systems and programs (eCATS, EAU, FFTI, site builder, Siebel, One Source-PO’s, U-Ship, IT Ordering, Badge Requests, etc.)
• Demonstrated success working with cross-functional teams, customers & vendors

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)