Job Description

Summary

Would you like to make an impact on the quality of Apple’s products? We’re looking for a passionate Persona Test Engineer to focus on customer-oriented testing of some of Apple's most advanced emerging technologies, including augmented reality (AR) and virtual reality (VR). As part of TDG, you’ll work cross-functionally to quantify the qualitative user experience of hardware and/or software by simulating and measuring day-in-the-life of usage of products and services.

You’ll be working in a dynamic environment, facing exciting new challenges daily. You have strong communication and interpersonal skills, problem-solving skills, curiosity, creativity, and a strong user focus. Previous experience with persona-focused testing a plus.

Key Qualifications

User-Focused Test Experience: Have great problem-solving skills, analytical experience, Quality Assurance/Quality Engineering experience, especially focused on user-based workflows. You bring creativity to be able to evaluate the hard-to-measure, and debug complex problems

Tools Experience: Familiarity with Swift, Python, Javascript or other scripting/coding languages preferred

Customer Focused: Passionate about the customer experience and how we can improve it. Particularly, have a strong ability to prioritize how issues impact the customer experience

Priority Driven: Comfortable working in a continually changing, fast-paced environment and driving top issues to resolution

Technically Agile: Ready to deep dive into technical areas daily, but also discuss and represent these topics to a non-technical audience

Great Communicator: Excellent written/verbal skills, able to summarize key points and tie them back to product quality. Able to work with others to cut through ambiguity and to figure out how to bring issues to resolution

Working with others: A history of working with cross-functional teams to ensure successful products. Able to work with other groups to improve quality and set priorities. Able to influence even without direct authority.

Innovation: Able to bring creativity to engineering, leading development of new and better ways of testing, automation, and other improvements

Description

The ideal person for this role is a passionate test engineer with a background in Persona test engineering, working in a deeply-technical but user-focused team. In this role, you will design and run Persona tests, simulating real-world use and quantifying results in a repeatable and measurable way to improve project quality over time. You’ll work as part of a talented and diverse team to design, run, and coordinate testing. You’ll need to be able to work in a fast-paced environment, juggle priorities, solve complex problems, and bring a deep technical and user-focused background. Your leadership and communications skills will drive discussions across multiple organizations, cut through ambiguity, and allow you to partner with others on the team.

Education & Experience

BS/MS in Computer Science, or equivalent degree—or equivalent experience

Role Number: 200418017