User Experience Researcher

Employer

Job Description

Job Details:

Job Title: UX Researcher IV

Location: Burlingame, CA

Duration: 12 Months Contact

Summary:

  • UX researcher on the Social Experiences team, you’ll have the opportunity to partner with other researchers and cross-functional stakeholders on projects to make VR more social for our users.
  • Research is paramount to this organization’s success - foundational research is needed to identify the right user needs and people problems to tackle with product/feature solutions and iterative evaluative research with testable prototypes is needed to provide impactful insights to the design and development teams.
  • You are guaranteed to be pushing the boundaries of VR and AR and work with the technology of tomorrow.


Job Responsibilities:

  • Collaborate closely with researchers, designers, PMs & engineers to identify, define and deliver meaningful social VR products and features for the Client platform.
  • Collaboratively and independently develop and execute research projects.
  • Lead various research studies throughout all the phases of the research cycle and contextualizing insights for stakeholders.
  • Work with stakeholders to influence product roadmaps and strategy based on research insights.
  • Manage research vendors to help augment the work of the research team.


Skills:

  • Strong qualitative research skills, especially with conducting in-depth interviews, moderated prototype evaluation, thematic analysis of feedback and generating clear narratives from user feedback.
  • Verbal and written communication skills, problem solving skills and interpersonal skills.
  • Strong ability to work independently and manage one’s time.
  • Quantitative data analysis and ability to triangulate data from quantitative and qualitative sources.
  • Experience with storytelling to get traction with various audience.
  • Experience with autonomy and decision making to balance demands and prioritization


Education/Experience:

  • BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies or computer science.
  • At least 2 years of UX Research experience working on a shipped product, conducting formative and evaluative research.
  • Experience with using VR/AR/MR devices and apps is desired but not mandatory.