Job Description

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org.

The Corporate Services Department within Global Corporate Solutions (GCSCS) consists of multiple specialized teams that provide a wide range of essential services to World Bank Group operations while also enhancing staff experience. GCS Interactive Media Services (GCSIM) is responsible for services in the areas of print production, video and photography services, cartography, and immersive media (virtual and augmented reality VR/AR) for internal and external audiences.

The Program Manager leads a team of staff, consultants and contractors to perform a range of duties involved in the production of finished media projects, client engagement and research of media technologies. The role focuses primarily on video production and photography services while providing guidance and coordinating closely with others in the immersive media team.

Req#: req18612

Application Closing Date: 8/19/2022

Duties and Accountabilities

• Ensure the successful delivery of client-driven media projects across the World Bank Group, focusing on communication, learning and operations support.
• Supervise, lead and develop a team of internal multimedia production experts and external vendor resources.
• Act as creative content producer, providing guidelines regarding style, storyline and quality with strong focus on video production and photography projects for internal and public release.
• Coordinate and ensure on-time, cost-effective and orderly flow of media projects, from job initiation to final delivery and billing as designated.
• Develop and maintain dedicated, strong relationships with internal interactive media clients by ensuring consistent, high-quality service and providing insight into the value of traditional and immersive media.

Production and Resource Management Responsibilities

• Set daily priorities and deliverables for other team members by overseeing the work and scheduling of short-term staff. Align daily assignments, communicate tasks and provide guidance for each project.
• Coordinate production on both large and small budget projects for all platforms, including, but not limited to, photography, web videos and animations.
• Develop project schedules, ensuring deadlines are met and budgets are adhered to.
• Support high level production projects by coordinating logistics efforts related to local or country on-site requirements, monitoring and estimating cost.
• Work and develop external multimedia vendors and technical resources by creating a fluid communication avenue and effectively guiding project production through milestone reviews and approvals.
• Recruit, vet, and direct video production vendors, producers, editors, video shooters, photographers, animators, script writers, voiceover talents and other audio/photo/video professionals to ensure quality work is delivered to spec and on time.

Client Interaction and Unit Development Responsibilities

• Oversee the flow of information between client and production staff throughout project development.
• Create project proposals with creative visuals including technical and storytelling aspects, project timelines and budget considerations.
• Engage with clients to tailor script, storylines and branding into audio or video form.
• Keep up with the latest media technologies and industry trends and provide recommendations for any software or hardware to further the team’s product offering.
• Collaborate across multiple GCS Business Services units providing cross-support and integration with projects in the areas of event support, design, cartography, immersive media, translation and interpretation, editorial publishing and overall customer service.

Selection Criteria

• Master's degree with 5 years of experience or equivalent combination of education and experience in the fields of video production, film, visual arts, photography, interactive media, or similar disciplines.
• Minimum of 5 years of experience leading talented media teams in a production environment outputting high-end, high-volume video and photography projects in a corporate setting.
• Project proven hands-on experience employing video concepts, software interfaces, hardware and industry workflows required for digital post-production, transcoding, encoding, and authoring for distribution. Familiarity with 360 video/VR a plus.
• Experience with production coordination of video and/or photo shoots, both on-location and in-studio in a corporate environment and non-fiction form.
• Please provide portfolio, links or examples of past work.

Competencies

• Effective problem-solving and organizational skills to identify and resolve challenges in a fast‐paced, deadline-oriented environment.
• Effective verbal and written communication skills and ability to have effective face-to-face or virtual meetings with clients as needed.
• Self-starter with ability to learn new skills and follow industry technology changes.
• High level of professionalism with the ability to maintain sensitive and confidential information.
• Ability to deal sensitively in a multi‐cultural environment and build effective working relations with clients and colleagues in a team-based environment.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.