User Experience Researcher, Snap Lab


Job Description

Spectacles are Snap's hand-free camera that take in both photo and video content that is shareable on, and off, Snapchat. With hardware and augmented reality working in tandem, Spectacles make it easy to make memories from your perspective, and relive them later.

Snap Lab is home to the Spectacles brand and a world-class research & development team, working together to pave the way for the future of the camera — and innovating how creative computing will be overlaid on the world around us.

We’re looking for a mixed methods UX Researcher to join our growing team at Snap Lab!

What You'll Do
  • Facilitate alignment of research needs by partnering closely with product managers, designers, and engineering
  • Build comprehensive research plans along the product development cycle, using appropriate qualitative and quantitative research methods
  • Own research for products in development including defining, recruiting, moderating, synthesizing, and reporting
  • Own secondary research such as trend and competitive analysis
  • Analyze qualitative and quantitative findings and articulate actionable product and design insights to partners
Knowledge, Skills, & Abilities
  • Solid foundation in qualitative methodologies and ability to choose appropriate methodologies for research topics
  • Survey writing and analysis skills
  • Strong secondary research skills
  • Excellent presentation skills and comfort presenting to and communicating with senior leadership
  • Strong written and verbal communication skills
  • Ability to prioritize research activities and deliver actionable results to key stakeholders
Minimum Qualifications
  • Bachelor's degree in a related field such as UX design, product design, HCI, psychology, anthropology, cognitive science, or equivalent years of experience
  • 3+ years of experience delivering high impact UX Research for product and design teams
Preferred Qualifications
  • Experience conducting UX research for new-to-world products
  • Experience conducting UX research for both hardware and software products across the product life cycle
  • Experience working with product managers, designers, and engineering leads
  • AR, XR, or MR research experience
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at .

Our Benefits : Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!