Job Description
WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia, and Australia. Learn more at www.westrock.com .Our technology organization is transforming how we work at WestRock. We align with our businesses to deliver innovative solutions that:
- Address specific business challenges, integrate processes, and create great experiences
- Connect our work to shared goals that propel WestRock forward in the Digital Age
- Imagine how technology can advance the way we work by using disruptive technology
IT AR/VR Implementation Analyst – Atlanta, GA
The opportunity:
- The IT AR/VR Implementation Analyst will assist with the implementation and support of virtual / augmented reality programs, solutions and devices to global manufacturing facilities.
- These enterprise grade applications and solutions will be in support of various Westrock business units including manufacturing, HR and others.
- The IT AR/VR Implementation Analyst will report directly to the Extended Reality (XR) Center of Excellence (CoE) Lead while engaging the business in building and launching successful AR/VR/MR solutions.
- Assist the XR CoE in planning and implementation of varied virtual/augmented reality devices and solutions to manufacturing facilities globally and different business units
- Work with business stakeholders and IT partners regarding dependencies and risks for multiple, concurrent projects
- Report status of initiatives to CoE and stakeholders
- Work with factories to obtain the necessary access and scheduling to plan, train, implement and support augmented reality initiatives for front-line workers
- Coordinate with vendors for devices and software procurement, while assisting with device configurations
- Own device and software management for physical devices and user accounts across the globe
- Assist with defining proper use cases by gathering and analyzing requirements through meetings and interactions with Westrock stakeholders
- Drive training and adoption of defined capability solutions being released
- Assist with the tracking and evaluate adoption, efficiency and ROI for AR, VR and MR platform, tools and solutions
- Monitor support and incident queue to assist CoE in triaging solution issues
- Bachelor’s degree in information systems, Computer Science, or Engineering
- 2-3 years industry experience within software industry implementing AR/VR solutions as an engineer, developer, or analyst
- Experience with tablet, phone-based, or head mounted device augmented reality
- Experience interacting with third-party technology and consulting vendors
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Understanding of network infrastructure and cloud services
- Experience editing video and images
- Experience and/or good understanding of real-time audio/video communication platform and technology
- Able to manage competing demands, prioritize workload, and manage multiple responsibilities against strict deadlines
- Ability to travel both within the US and globally up to 50% of the time
- Must be adaptable and able to work under tight timelines, changing priorities and unpredictable obstacles
- Corporate culture based on integrity, respect, accountability, and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies, and potential
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.