Job Description

Summary of Essential Job Duties

• Maintain Aged Receivables
• File/Maintain Claims on Customer Portals and Spreadsheets
• Contact Customers by phone/email to collect outstanding debt
• Assure timely collections of open account balances
• Research and resolve account discrepancies
• Perform other duties as assigned

Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Excellent listening, oral and written communication skills
• Strong organizational and time management skills
• Must demonstrate the ability to clearly and professionally express ideas to audiences of varying levels, including coworkers, supervisors, executives, vendors and attorneys.
• Professional telephone manner
• Must be able to diffuse high tension situations confidently, effectively and professionally
• Ability to work well with others
• Ability to work independently with high levels of production
• Collaborative team player proactively engages others to generate ideas, processes and solutions for the business
• Resourceful individual who seeks and applies feedback

Required Education and Experience

• High school diploma or equivalent required
• Strong working knowledge of Microsoft Office programs - (intermediate Excel skills preferred)
• Previous business to business collections experience preferred
• Excellent negotiation and decision making skills; critical thinker by nature with great attention to detail
• Some experience with Accounts Receivable and accounting software preferred

Job Type: Full-time

Pay: $20.00 per hour