Job Description
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.Business Process Analyst
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
As a Sales Business Process Analyst (BPA) at Micron Semiconductor Products, you will collaborate with process sponsors, owners, stewards, and partners Sales to execute, manage, and improve the process and its underlying activities to support Micron and Sales strategic initiatives resulting in improved efficiency and effectiveness.
A major area of focus for this role will be to use problem solving skills to identify, ideate and help implement processes and procedures. The BPA will assist the process owners to form appropriate process metrics and develop performance gap solutions through problem solving initiatives. There is a strong emphasis on helping the sales teams effectively and efficiently use tools to perform their role.
Responsibilities Include, But Not Limited To
- Design, develop, and implement complex business processes and/or plans, perform and implement process improvement initiatives
- Promote a process driven organization and drive positive change through process discipline, alignment, and governance
- As the process subject matter expert, support projects and project managers in all phases of projects
- For smaller initiatives may be asked to expand project manager skills to help deploy improvements
- Develop strategic process solutions through collaboration with partners
- Mentor and instruct others on process methodology and best-known methods
- Utilize proven methodologies to assess process disconnects and continuously improve
- Identify and assess process, organizational structure, and business strategies to improve efficiency and effectiveness
- Collaborate with peer groups across Micron and Sales, maintaining alignment on best known methods and coordination between initiatives
- Liaise with Salesforce user community to support effective usage, expansion and data integrity
- Propose and implement methods to monitor and measure the health and effectiveness of existing business processes and to measure the effectiveness of business process improvements
- Challenge assumptions to develop sustainable and scalable process solutions
- Organize and facilitate cross-functional forums, meetings, and activities that drive engagement and alignment across the process partner teams
- Customer service oriented as we are a first line of questions for many sales team members
- 4-year bachelor’s degree
- Strong communication, collaboration, and facilitation skills
- Excellent interpersonal skills with the ability to establish positive working relationships with individuals at varying levels within the organization
- Innovative – Drives business process work by looking at ways to be innovative with what we do and how we work. Looks at processes from an end to end and cross functional view
- Comfortable working with all levels in the organization
- Salesforce knowledge a plus
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Please note that in order to assist in providing a safe and healthy workplace for all Micron team members, new employment offers for jobs based in India, Malaysia, Singapore, and the U.S., are contingent upon the applicant’s provision of a copy of their COVID-19 vaccination document to Micron on a confidential basis prior to their scheduled start date confirming that they have completed the COVID-19 vaccination process, subject to any written request for medical or religious accommodation and to the extent permitted by applicable law.
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.