Job Description

MDLab / Tech Team

Quality Assurance Analyst

About Us

Cheil Worldwide is the 11th-largest creative agency in the world. Headquartered in Seoul, South Korea, we were founded by Samsung in 1973 to grow its local and global business. While Samsung is still one of our main clients, our roster has evolved to include other globally recognized brands such as Adidas, PayPal, ESPN, Lego, Coca-Cola, Nivea, Starbucks and many more.

Cheil Dallas, the 4th-largest agency in Texas, serves as the lead agency for all Samsung projects in North America and is located steps from their office at Legacy Central in Plano, Texas. It’s the home base for more than 170 creative problem-solvers who share a passion for developing groundbreaking ideas rooted in data, driven by insights, and enabled by innovative technology.

And that brings us to you… or rather you to us. Pushing boundaries of traditional advertising requires a curious mind undeterred by the never-been-done. We need a thinker and doer eager to explore new ways to connect with consumers beyond offering a product. If blending data, user research, and business requirements with intuition and imagination makes your eyes sparkle, read on!

About You

Who you are is just as important as (if not more important than!) what you can do.

• You’ve worked on complex interactive products (e.g. video games, apps), with at least 1 shipped title.
• You have experience testing online/multiplayer games, AR, or VR.
• You’re familiar with VR headsets.
• You have Jira experience.
• You’re a good communicator and cross-team collaborator.
• Ideally, you have agency experience.
  
  

About The Role

Like you, this job is multidimensional. And every aspect is crucial to creating culturally relevant work.

• Detect, research, and report issues in interactive projects (VR, metaverse, mobile apps).
• Write and execute test plans on pre-release software.
• Create regular reports summarizing the QA status of projects.
• Assess product functionality against design and quality standards.
• Log issues for development team review in clear, concise tickets.
• Act as the primary QA point-of-contact for projects.
• Collaborate with account services and design team members to ensure quality and accuracy in functional experience.
  
  

About The Requirements

You’ve got to check the boxes before you can think outside of them.

• Bachelor’s degree in a related field preferred.
• 1+ years of experience in game testing, quality assurance, development, or related field.
• Experience with ticket management systems.
• Strong skillset in analytical problem-solving and decision-making.
• Ability to quickly understand, simplify, internalize, and communicate complex or technical concepts.
• Ability to deal with ambiguity and evolving business needs.
• Passionate, positive, and solution oriented.
• Strong appreciation for design and user experience.
• Able to work in a hybrid office environment.